Maria Moyles

With six years in experience design roles and a background in customer operations, I am a Senior CX and UX Designer focused on making complex systems and interactions simpler, more human, and easier through strategy, collaboration, and clarity.

About Me

I’m a Senior CX and UX Designer specialising in enterprise user experience, strategy, and service design. I bring clarity to complex, often ambiguous challenges through strong stakeholder alignment, cross-functional collaboration, and a hands-on approach.


My experience spans both in-house and consultancy roles – working across industries including telecommunications, financial services, health, dairy, and education, both in the public and private sectors.


I’m passionate about designing with empathy, navigating constraints with creativity, and delivering thoughtful, scalable outcomes that work for both users and organisations.

How I work

I’m a collaborative designer who thrives in cross-functional teams. I believe great design happens when diverse perspectives come together early, so I prioritise alignment with product owners, developers, designers, and stakeholders from the outset.


My approach is people-focused and facilitative – I help teams navigate complexity by creating clarity, whether through co-design workshops, mapping sessions, or structured feedback loops. I value clear communication and transparency: surfacing constraints, sharing early thinking, and inviting feedback regularly to build trust and reduce ambiguity.


I’m adaptable to the needs of each project, whether that means leading through ambiguity, moving quickly to meet delivery deadlines, or mentoring less experienced designers through structure and best practice. Across all contexts, I focus on momentum, shared understanding, and keeping user needs at the centre of the work.

What Drives Me

I care about designing experiences that make things easier – clearer, more intuitive and more human. I’m especially drawn to solving complex or ambiguous problems, where design can bring structure and clarity not just for users, but for the teams delivering the work.


I believe empathy is essential – not just with users, but with stakeholders, developers, and the constraints we work within. I also believe that friction, when it’s the right kind, can be useful. Thoughtful tension – whether between business goals and user needs, or technical limits and design ambition – often leads to stronger, more intentional outcomes.


Whether I’m working on a public health platform or an enterprise tool, I’m driven by making things work better for real people, in real contexts, with all their real-world complexity.

Outside of Work

Outside of work, you’ll usually find me exploring new countries with my husband, nose-deep in a good novel, attempting to balance out my love of food with a workout, catching up with friends, or watching a movie – most likely a horror film.

I am from England but am lucky enough to have lived in Australia and New Zealand.

Work History

Merkle New Zealand (previously Davanti)

Sept 2020 – April 2025

Senior CX / UX Designer


Spark New Zealand

July 2014 – August 2020

CX Designer (among other roles)


Contact

  • MariaMoyles8@gmail.com

Awards

  • It’s Nice That
  • AIGA
  • Fonts In Use
  • The Dieline

Contact

email@domain.com

000-000-000


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